28 year-old Shannon works as a telephone salesperson that is about to leave her desk and come face to face with her customers. Shannon thinks her collection of whimsical socks give her individuality. But her colleagues are worried that Shannon won't be making commission unless she looks more professional. She's also been known to match her outfits to her socks, and that's not how Stacy and Clinton think she should be putting outfits together. They plan to trash her socks and get Shannon into clothes that will make a good first impression on her clients.